Keller International Returns & Exchanges

We want you to be completely satisfied with your professional beauty products and equipment. If you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Request

Contact our customer service team via email or our online portal with your order number and the reason for the return.

2

Receive Return Authorization

Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and specific shipping instructions for your beauty supplies.

3

Pack and Ship

Securely package the items in their original boxes to prevent damage during transit and clearly mark the RMA number on the outside of the package.

4

Inspection and Refund

After our warehouse team inspects the returned goods to ensure they meet our quality standards, a refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing